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General FAQ
Purchasing Image Content
Downloading Images
Using the Images
General FAQ
How do I contact
NVTOfficeClips?
Go to our Contact Us
page for address, telephone and e-mail contacts
What does
Royalty-Free Mean?
Royalty-free images
that you purchase and download are yours to use as often as you want and for
as many projects as you want without incurring any additional charges. You
may NOT use the image on commercial products where the image becomes the
main reason the product exists (example; images used on T-Shirts, coffee
mugs, baseball caps etc.).
What licensing
options exist?
Images can be licensed
individually, in collections, or through a subscription.
Which browsers are
compatible with this site?
Any browser that supports HTML 4 or
higher and allows cookies including:
- Netscape Communicator
- Netscape Navigator version 4.5 and above
- Mozilla Firefox 1.0 and above
- Microsoft Internet Explorer version 4.5 and above
Does my browser need
to accept cookies?
Yes. You must enable
the “accept cookies” option in your browser settings
I can’t get an image
to download, what do I do?
Refer to your e-mail
order confirmation (sent upon order completion) and click on the Pickup link
to return to the download pickup page for your order. If you continue to
have problems e-mail glennv[at]nvtech.com
Can I search without
being registered?
Yes, you can search
without registering.
How do I get more
information about an image?
Simply click on an
image to display its properties page where you will find individual
purchase/download options for the image.
Purchasing Image Content
Do I need to
register to purchase or download an image?
Yes, you will need to
register in order to download an image
Is it safe to use my
credit card?
Yes, we use the latest
encryption technology to protect your private information.
How do I determine
image prices?
Simply click on an
image to display the Image Properties page containing image pricing and
download options
What do I do when my
member name and password do not seem to work?
Send an e-mail request
for assistance to glennv[at]nvtech.com
Downloading Images
How can I download
an image I have already purchased?
Refer to your original
order invoice sent via e-mail at the time of the initial purchase for the
link to the pickup page for the image. You can return to this pickup link
at any time, providing you are accessing the link from the same computer
that you used when you placed the initial order. Also, you can access your
profile (My Profile) and click on My Recent Orders under Order History
Do I receive an
invoice?
Yes, if you are
purchasing images we send you a confirmation order invoice when you complete
your order checkout.
How can I save an
Image to my computer?
Simply click on the
“Click Here to Download Media” link on your Order Pickup page that appears
automatically upon successful Checkout. You can then select to save the
image to your computer. It is recommended that you create a folder on your
computer’s hard disk that will contain the images you download for easy
access.
How long does it
take to download an image?
The download for
individual images should be measured in seconds. If you are downloading
complete collections the speed of your internet connection will determine
the length of time to complete the download. Generally speaking, even the
largest individual collection should take only a few minutes maximum to
download.
Can I purchase
collections online?
You can browse our
collections of royalty-free images and then select the option to purchase
the entire collection you want. The complete collections are available as
scalable vector files for a single low price.
Should I purchase a
single image or a complete collection?
If you think you would
use more than three images from one collection, then purchasing the entire
collection provides tremendous value.
Using the Images
Can I re-size an
image? (Are the images scalable?)
The images are
available in both JPG and WMF formats. JPG images are fixed-size raster
images that can be re-sized smaller than the originals. Enlarging the JPG
files will create a blurry, or jagged-edged image. The WFM files are
scalable vector Windows Metafiles that can be re-sized to any size desired
without any effect on quality. The resolution of a vector file is
determined by the output device that you use (ex. 300 dpi laser printer
etc.).
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